Shortpay reconciles what your PBM promised at the point of sale against what actually landed in your bank — and shows you the money you're owed but can't see.
Send us last quarter's remittance files. We'll show you your shortpays — free, no commitment.
Illustrative example. Your numbers come from your own files.
Your remittance files hold the answer, but they arrive as machine code — segments and reason codes no one has made readable. We decode them and put a dollar figure on what you can recover.
The claim went through at the counter. You have the paid response on file. No remittance ever arrived. Money simply sitting unclaimed.
The point-of-sale response said one number; the 835 paid a smaller one. We compare both sides, claim by claim, and total the gap.
Money quietly pulled from later checks with no explanation — buried in the PLB segment. We translate the reason codes into plain English so you know exactly what was taken.
Under the 2026 drug-price program you dispense first and wait weeks on the refund. We track what's owed and how long it's been floating.
Reconciliation vendors stop at the remittance file. We follow the money one step further — into your bank account — so you know not just what was promised, but what actually arrived.
We read the adjudication export from your pharmacy system — what each claim was supposed to pay when you filled it.
We parse your 835 remittance files and decode every adjustment and clawback down to the reason code.
We confirm the payment actually hit your bank — the step every legacy vendor still leaves to you on a Tuesday morning.
promised → remitted → deposited = every dollar accounted for
Send us last quarter's remittance files. We'll hand back a plain-English report of what you're owed — before you pay us a cent. If there's nothing worth recovering, we'll tell you, and that's the end of it.
Request your free auditA one-time look at last quarter, no commitment.
We sign a Business Associate Agreement, and we minimize at the door. Reconciling money doesn't require knowing patients. We strip to claim numbers, drug codes, dollars, and dates the moment your files come in — patient names never enter our system, and nothing you send ever touches an AI model. Encrypted at rest, access logged, no patient data in our logs.
One quarter of remittance files is all it takes to find out what you're owed.
Get your free audit